Frequently Asked Questions

Everything you need to know about your SportmachinesStore experience.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return window for all unworn apparel in its original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

Do you ship internationally?

Yes, SportmachinesStore ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' based on body measurements. We recommend comparing these measurements to your favorite athletic wear for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to performance and the planet. Over 60% of our current collection is made from recycled polyester and organic cotton to minimize our environmental footprint.